MG
Manie G

1 reviews | Active since Jun 2019

06 Sept 2021, 10:23

ABSA Login

The internet banking login procedure is really archaic, Is there nothing that can be done to simplify the process a bit? is it really necessary to first enter a pin and then a password? it makes it very difficult to remember and challenging to integrate with 3rd party apps like 22seven.

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Replies (1)
Absa
Absa's reply06 Sept 2021, 13:22
Official
Dear Manie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours.   Kind regards, Daphne Le Grange Group Customer Care 

Best regards,