ABSA locked my Online account features (paying beneficiery's, inter account payments etc.)

I tried to do a transaction online with ABSA online, and noticed that I can only view my account. I can't do any transfers to beneficiery's, inter account payments etc.

I contacted ABSA via telephone, and they notified me that my account limits have miraculously been changed to R0.

So I kindly asked for them to change it so I can do my internet banking. They said they can't, I have to go into a branch.

So after 11 years with ABSA, my account settings get changed - and now I have to stand in a long queue to change something I have not changed.

This is pathetic service! I can't pay someone (or do inter account transfers)!

I would never recommend ABSA, but rather FNB as with FNB you can do everything via your app!!!