1 reviews | Active since Mar 2012
Absa loans not on the same standard as other bankss
Absa phoned me for a personal loan last year and I said ok let me take one for two reasons! Firstly I can install solar at my home and I can get to tier 5 on my absa profile! Absa phoned me back saying if I was full time employed and not self employed they would approved my loan! I told them how many times I am fulltime employed since 2000 and earn commission! My pvt banker says the system says fulltime employed but when the absa loans contact me they tell me self employed?? How can that be?? So I told absa to leave the loan application!! So March 2023 absa phones me again asking if I want a loan and I told them why will you help me now? Lady told me she can see I am a good client so she will try! Send my docs and got the following reply from absa credit.... Person that did the application recommend approval but wil send for second opinion and they came back with this and that docs and then they will approve! I told them leave it! May 2023 absa phones for loan and I told them you have all my stuff and lady said ok she will speak to her superior and nothing happened! Absa phones me every 2nd day and ask if they can complete the application and I tell them I send all my docs and then nothing happens?? Ok they will get back to me!! Same story nothing happens! Absa approves me and then they come back with another story! What I don't understand is why at fnb you get pre approved and when you apply online you get approved and money into your account very quickly! It takes 10 min to do everything! Absa it's weeks!
I have to say absa vehicle finance has been very good to me and my pvt banker is gold but the loans department is not very good! They talk about credit controller...... I wonder what they do anyway? They don't even know how my bank statements work! For someone like me who has had how many cars and things with absa and never miss payments for years you approve and then dis approve? Do you really think a good client will not pay his accounts and get listed on itc?? Do absa creditcontrollers even consider any of these things?? I can tell you they don't! They will tell you it's about affordability but how can they even tell if they can't even figure out how your income works! Absa dont have to phone me back and can leave my application it's fine but I needed to complain!
Reasons why clients go to fnb and std bank!
