AWvS
Adele Winefred van Staden
1 reviews | Active since Nov 2016
07 Apr 2017, 16:56
ABSA LOAN RESTRUCTURE
<p>I have financial problems and need to restructure my ABSA personal load agreement. I am not able to make or receive any phone calls and need to communicate with the per email. I have sent them all the information they required but still insists that I call them.CANT ABSA UNDERSTAND THAT I CAN ONLY COMMUNICATE VIA EMAIL???? I just need to arrange better payments. Is that so difficult? I could have just stopped paying like many other people but I actually asked them for help during a very trial period. If your bank (I'M A CUSTOMER FOR LONGER THAN 20 YEARS) don't want to help you??? I don't know what to do.</p>
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Replies (2)AWvS
Adele Winefred van Staden's updateReviewer Update
11 Apr 2017, 10:384 days later and still no response. ABSA don't want to help a customer that supports them for longer than 20 years. Looks like a wont have a choice as to close my account. REALLY BAD
AWvS
Adele Winefred van Staden's update11 Apr 2017, 10:38
Reviewer Update
4 days later and still no response. ABSA don't want to help a customer that supports them for longer than 20 years. Looks like a wont have a choice as to close my account. REALLY BAD
Absa's replyOfficial
11 Apr 2017, 16:04Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Apr 2017, 16:04
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,