Absa Loan Disappointment

Below are the offers that I received:

Absa Bank - approved in principle R490 000 - regrettably, this is their highest offer - we await their final approval which is subject to a satisfactory property valuation Standard Bank - granted full bond + an additional R24 000 towards the costs - any costs over and above this amount, will be for your own account Nedbank - granted full bond + an additional R24 900 towards the costs - any costs over and above this amount, will be for your own account  

As said in my initial review, I am very disappointed with the offer from Absa since I've been with them for 13+ years. The very least I expected was to have the best offer matched from the other banks which would be from Nedbank. I have already accepted the offer from Nedbank. As I said, I have never had anything negative to say about Absa and have always only promoted them when speaking to friends and colleagues (even got 1 colleague to switch to Absa about 2 yrs back). But the offer made by Absa seems to indicate that they do not value me as a customer even though I've not even considered going to other banks when I needed a loan or a credit card. 

I'm not sure what the interest rate from Absa was, but Nedbank offered me 11.25% if I switched to them. If Absa offered R24 000 towards cost I would have more than likely stayed even if the interest rate was a bit higher.