DR
Dr R
1 reviews | Active since Feb 2019
21 Jul 2023, 10:21
ABSA LISTED THEIR CLIENT AS *****STER
I was listed on SAFPS by my curent Bank ABSA and acording to SAFPS the listing will last for five (5) years, the worse part is that no one bothered to call for clarity if theres something they did not understand. scary part is that I have three ABSA account currently acctive.
I fail to understand why ABSA will do this to their own clients, I joined ABSA in 2007 and U have been ABSA loyal client for 16 yaesr, its painful because no one wants to take my calls since I have been sending emails to them.
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
21 Jul 2023, 12:12Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply21 Jul 2023, 12:12
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
DR
Dr R's updateReviewer Update
21 Jul 2023, 13:26I will appreciate it, Thank you
DR
Dr R's update21 Jul 2023, 13:26
Reviewer Update
I will appreciate it, Thank you
Absa's replyOfficial
21 Jul 2023, 13:40Thanks Paul
Best regards,
Absa's reply21 Jul 2023, 13:40
Official
Thanks Paul
Best regards,
DR
Dr R's updateReviewer Update
11 Aug 2023, 10:04After all the investigation ABSA concluded that I am a potential *****ster and email was sent to me as confirmation that I will be listed under SA Credit Bureau as a *****ster until 2013. My monthly income was R100.000 plus according to my last three months statement from ABSA and the loan ABSA claiming I app**** for was R30.000. I won't even attempt legal action I will just move to another bank that will see value in my relationship.
DR
Dr R's update11 Aug 2023, 10:04
Reviewer Update
After all the investigation ABSA concluded that I am a potential *****ster and email was sent to me as confirmation that I will be listed under SA Credit Bureau as a *****ster until 2013. My monthly income was R100.000 plus according to my last three months statement from ABSA and the loan ABSA claiming I app**** for was R30.000. I won't even attempt legal action I will just move to another bank that will see value in my relationship.
Absa's replyOfficial
11 Aug 2023, 11:57Dear Paul
This matter was concluded under case reference C-***5 and feedback was given to you.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
This matter was concluded under case reference C-***5 and feedback was given to you.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply11 Aug 2023, 11:57
Official
Dear Paul
This matter was concluded under case reference C-***5 and feedback was given to you.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
This matter was concluded under case reference C-***5 and feedback was given to you.
Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,