zM
zandile M

1 reviews | Active since Nov 2014

22 May 2022, 18:04

ABSA listed my ID with SAFPS with my consent.

Absa has listed my ID for ***** prevention with SAFPS without my consent or notification.

I recently struggle with doing things I used to do online because of this listing.

I was notified by my bank last year around November when I couldn’t withdraw my year’s savings.

This listing was done by absa because of the credit card application that was done **********ly in 2019. I was the one who saw this because I regularly check my credit profile and I phoned absa to notify them.

Absa never told me how the whole application happened as I have never lost my ID and I have never done the application.

I was not even contacted about the listing of my ID 2 years after the incident.

This is very frustrating because I can no longer perform somethings I used to do online, like online shopping using Payflex, layup or even playing lotto on the app, there are a whole lot of things that I am unable to perform as these facilities requires id verification online. I am not in a position of affording to buy using credit facilities and the options above worked for me.

I am therefore requesting absa to remove the listing that they did with SAFPS, if this cannot be done I have no choice but to contact legal assistance.

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Replies (2)
zM
zandile M's update23 May 2022, 12:52
Reviewer Update
Thank you I will be waiting for your call.
zM
zandile M's update25 May 2022, 10:53
Reviewer Update
Thanks for the response