MH
Mr H
1 reviews | Active since Jun 2012
06 Jul 2021, 08:05
ABSA Likes negative reviews !
I believe Absa likes negative reviews , Why do you have so many negative reviews? Anyways , Guys you charge me every month for credit life insurance but when it comes to claim stage you do not pay , End May i had to remind you , now its July and end June no payment was made I refer to your email stating "We confirm they are 2 remaining instalment for May and June 2021, which will be paid at the end of each month." So why didn't you pay the account end June ? Why is your service so bad ? Please answer these two questions
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Absa's replyOfficial
06 Jul 2021, 10:41Dear Mr Hendricks, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply06 Jul 2021, 10:41
Official
Dear Mr Hendricks, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care