ABSA LIFESYTLE

Item: Absa
Rating: 1
Author: Keamogetswe L

ABSA LIFESTYLE AGAIN, I RECIEVED A CALL FROM A CONSULTANT CALLED CHRISTINA CLAIMING THAT ABSA WANTS TO CLOSE MY ACCOUNT UNFORTUNETELY WHEN I SPOKE TO HEAD OFFICE THEY WERE SURPRISED, SPOKE TO THEIR REGIONAL MANAGER WHO WAS ALSO SURPRISED. ALTHOUGH THEIR REGIONAL WAS SO MUCH HELPFUL. I AM VERY DISSAPPOINTED IN THE STAFF SPREADING SO MUCH LIES ABOUT CLIENTS

Helpful (0)

Replies (2)

Absa's replyOfficial

12 Apr 2022, 12:01

Dear Keamogetswe Llale

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Best regards,

Absa's reply12 Apr 2022, 12:01

Official

Best regards,

Absa's replyOfficial

12 Apr 2022, 12:06

Dear Keamogetswe Llale

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***5

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Best regards,

Absa's reply12 Apr 2022, 12:06

Official

Dear Keamogetswe Llale

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Your complaint reference number is C-***5

Regards

Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Best regards,

ABSA LIFESYTLE

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