NT
NOLWANDLE T

1 reviews | Active since Jun 2014

16 Jan 2020, 16:35

Absa Life should respond via email or sms Time Frame

Good afternoon I've sent a Claim to my ABSA Life Policy (Absa@absa/ ***/Disclaimer@absa/AdviserClient@absa Still I haven't received a feedback or confirmation of my emails And I specifically asked to respond via email or SMS due to my deafness OR call my Daughter on ***

0
Replies (1)
Absa
Absa's reply17 Jan 2020, 17:18
Official
Dear NOLWANDLE

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour 

I look forward to being of service to you  Daphne Le Grange