CM
Chris Mokgopo,
1 reviews | Active since Jul 2015
10 Feb 2023, 12:35
Absa Life service is the worst
I'm very dishearten by the poor service being given by Absa Life. I have been trying to cancel my credit life since last year November with no success. I have sent required documents several times and no one seems to care and acknowledge receipt of my documents. It is unacceptable to keep on deducting money on a product that I do not longer need.
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Absa's replyOfficial
10 Feb 2023, 15:14Dear Chris Mokgopo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply10 Feb 2023, 15:14
Official
Dear Chris Mokgopo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw