Absa life ****

I'm so disappointed in absa life... My husband has been a loyal customer since 2008 that's more than 14 years. On the 14th of this month he passed on and I claim the R15 000 funeral cover on his flexi account just to find out they declined him for not having more than R50 in his account but mind you there was R51.86 in his account before he passed on. They took his R51.86 I don't know for what. They lie to you people they will never pay you that funeral cover because I've searched through hellopeter and many people have the same problem with them. If you can go into his statement you will see on the 2/10/2021 he left more than R50 in his account. We need that money for the funeral expenses and now you don't care about customers. Shame on you absa life this is a **** to trick people to open accounts but you know very well you will decline them all when they want to claim. This is my husband's account nr ***.My I'd number *** / my husband I'd ***. I'm waiting for you investigate this matter because I'm not leaving it there. Thank you