TM
Thato M
1 reviews | Active since May 2021
01 Jun 2021, 08:50
Absa life ****
Absa life ****.i recently opened a debit account with absa and I explicitly told the agent I don't want life insurance. But she added it anyway. everyone who opened the account along with me got ****ed the same way and absa said its not going to refund us.so please don't open a debit account with absa or nedbank.standard bank is ur best option as they do perform this ****.
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Replies (2)
Absa's replyOfficial
01 Jun 2021, 10:25Dear Thato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Jun 2021, 10:25
Official
Dear Thato, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
TM
Thato M's updateReviewer Update
01 Jun 2021, 23:11Wow instead of fixing my issue. U decide to **** me sum more.absa deducted more money to cancel the ********** funeral policy.
TM
Thato M's update01 Jun 2021, 23:11
Reviewer Update
Wow instead of fixing my issue. U decide to **** me sum more.absa deducted more money to cancel the ********** funeral policy.