TS
TUMI S
1 reviews | Active since Nov 2015
17 Dec 2020, 09:42
ABSA LIFE - ******
So Ive been fighting with Absa Life to reimburse me all my premiums since they fail to debit me and my policy shows in Arrears, they have cancelled my Policy without consulting with me so it means Ive been donating funds to Absa Life for the past 3 years, Ive never claimed any amount on the Policy, yet theyare quick to cancel it...ABSA PAY ME BACK MY PREMIUMS
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Replies (3)
Absa's replyOfficial
17 Dec 2020, 09:56Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply17 Dec 2020, 09:56
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
TS
TUMI S's updateReviewer Update
17 Dec 2020, 10:00 ***
TS
TUMI S's update17 Dec 2020, 10:00
Reviewer Update
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Absa's replyOfficial
17 Dec 2020, 13:39Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply17 Dec 2020, 13:39
Official
Dear Customer
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***5. Kindly provide us with the cancelled policy number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,