Absa life randomly changes to my policy .

Took a life insirance to pay out my first son . Then took out a second life insurance to cover my second son . Then decieded to add it to one policy . The 1st policy . I requested a increase and to add my son for the amount increased . Instead absa removed my 1st son and did not increase . I have requested them to fix this as i have not requested this . It have been 6 months .nothing is fixed .instead absa refuses to admit guilt even if the email states increase and many emails after stating it is not correct . Absa has still not fixed the problem .