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gail N

1 reviews | Active since Mar 2019

03 Dec 2023, 13:41

ABSA LIFE POLICY

I have had a LIFE POLICY with ABSA BANK for approx 28 years.-***. This STARTED off as a LIFE POLICY to cover my BOND - - once the bond was paid up as a result of the SALE of the house - it reverted to a LIFE POLICY - - a basic LIFE insurance. This was not an optional choice at all!!! As a result of the lockdowns & my retirement etc from WORKING life - I found that MID YEAR - JULY 2022 - I could no. Longer afford to continue the ONGOING MONTHLY PREMIUMS OF R691. 90--At this time being 70 years of age. I enquired DESPERATELY as to any cash value or premium fulfilment & hence a payout of sorts - - BUT TO NO AVAIL. I am DESPETATELY in need of this help & feel that this is DAYLIGHT ******* as a client for all my working life & NOW NOT BEING ALLOWED MY VERY OWN FUNDS - OR PART THEREOF. This is a SHOCKING WASTE OF YEARS OF PREMIUMS & LACK OF TOTAL UNDERSTANDING & ANY COMPASSION on behalf of ABSA BANK. It now has become a LAPSED POLICY & of course the hard earned 500k now goes into ABSA COFFERS!!!!!! 😫 😫 😫 😡 😡 😡 THIS IS TOTALLY UNACCEPTABLE BOTH IN NON PAYOUT OF ANY CASH & THE FACT THAT I AM EXPECTED TO CONTINUE PAYMENT OF SAID PREMIUMS ON THIS POLICY UNTIL MY DEATH!!!!! 😫 😫 😫 😡 😡 This should NEVER BE ALLOWED AS A CONTRACT!!! 😫 😫 😫 😡 😡 I am THIROUGHLY DUSHEARTENED & DISGUSTED - - this is MY MONEY AFTERALL!!!!! 😫 😫 😫 😡 😡 😡 😡 ABSA's reaction is just OH WELL ITS A LIFE POLICY & NOTHING CAN BE DONE!!!!! 😫 😫 😫 😡 😡 😡 😡 😡 😡

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