CM
Claire M
1 reviews | Active since Nov 2020
23 Nov 2020, 14:42
Absa Life not paying retrenchment benefit
Declined my claim for my retrenchment benefit as they state that I do not qualify as my account is not a premium account however Absa bank confirms that I do qualify, that my account is a premium account also the fees I pay for this account is for a premium account.
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Absa's replyOfficial
23 Nov 2020, 17:26 Dear Claire Moodley , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***3 Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply23 Nov 2020, 17:26
Official
Dear Claire Moodley , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***3 Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange