BS
Basil S

1 reviews | Active since Aug 2016

06 Aug 2016, 08:29

Absa life need to explain

<p>Absa life removed my bond life cover from my bond and never told me! Now I am not covered for my bond and they refuse to give me a reason why they removed my life cover from my bond! My bond has been paid every month as this is a debit order. Absa life call centre gives us the run around without any answers! Tired of this! Absa life made a mess up and I sit with no life cover on my bond!!! How the hell do they think we will ever trust them! Think I must change my bank completely!</p>

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Replies (1)
Absa
Absa's reply08 Aug 2016, 05:34
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd