ABSA LIFE IS A DISGRACE

Disgusted service with ABSA LIFE. I had this policy for over 25years and now when it comes to paying out, About is Full of Bull... First they wanted the surrender documents, Id and Proof of Banking details which was sent. Then they want my wife to sign on my form and I on her form [no provision on the form for this], but we signed at the bottom and resubmitted it. after weeks they now want to authenticate us but the call centre has no patients and are arrogant. ABSA LIFE are awindlers, looking not to pay. Fortunately, I have the original contract which I am sure they dont have. What a dishonest company to have a life policy with. You might even pass away without getting paid. I have never failed in my premiums for the 25 years. What a shame that ABSA LIFE claims to be honest and reputable, My ASS. I have accounts and household covers with them for over 43 years. From being good and efficient to worse and useless.