Absa life is ***********

I first was devised my policy was being canceled I followed up with consultant. He advised it was a system glitch I must not worry. I followed up the follow month when it was canceled on my app interface. I went in. Ge said something changed we had to reapply but immediate cover and no impact on my cover or payment.

To ensure cover I decided to accommodate Absa and just do a new policy as no impact as per the consultant. This was March.

I was prepared for the debit but no debit for over 2 months. This month it was just put through with no prior warning. It still does not appear on my ay app so i dod not make provision for it.. Three other policies has been unpaid with R170 in charges. I am furious. Just appalled the level of service for a customer of over 30 years with an impeccable credit score and record.

I am now sitting with: 1 no cover for three policies 2 credit record impacted of 699 yes 699 3 credit score impacted 4 out of pocket for R170

Looking at my credit score you can understand my anger.