JB
Joss B

1 reviews | Active since May 2018

04 May 2018, 15:45

ABSA Life insurance cancelled yet debit order continues. ABSA refuse to stop debit order.

ABSA Life insurance: I've been trying to get a hold of someone at ABSA Life without response. The ***number just keeps on playing a tune and saying that all consultants are busy. I've tried phoning for 3 straight days and wasted no less than 15 minutes per call. I cancelled my Life insurance yet the debit orders keeps going off and ABSA refuses to reverse the debit orders. The only way to stop this ***** now is to close my bank account with ABSA and move to another bank.

0
Replies (2)
Absa
Absa's reply07 May 2018, 15:11
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply07 May 2018, 15:11
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd