DC
Darren C

1 reviews | Active since Feb 2012

26 Sept 2024, 08:26

ABSA Life - Exceptional Claims Experiance

I would sincerely like to complement ABSA Life on truly exceptional service. Due to an unfortunate turn of events I had to submit a dread disease claim on my ABSA credit card protection plan. Within a week from submission the claim has both been assessed, approved and paid in full. I never imagined the turnaround would be so fast and without any hassle. This has relieved so much pressure and stress during these trying times and I cannot thank ABSA Life enough for this amazing service experience. Thank you specifically to Sibongile Sibeko who was the claims assessor.

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Replies (1)
Absa
Absa's reply26 Sept 2024, 10:44
Official
Dear  Darren
 It is indeed pleasing to receive complimentary remarks about our staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. RegardsVanessa Crowe
Group Customer Care
Absa Bank Ltd