SJ
Shadrik J
1 reviews | Active since Oct 2020
29 Oct 2020, 09:59
absa life disappointment
I had 5 policies with absa life i was so disappointed to find that i was paying onto a lapsed policy . They discontinued my policy without my knowledge to top it all i have proof of payments for all the months and when i asked for my money back they gave me a lousy 2k i took it out back in 2017 i dealt with Alfred Peens he was so unprofessional he did not know the full history of my policy.Hence i decided i am taking them to the ombudsman
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Replies (2)
Absa's replyOfficial
29 Oct 2020, 10:56Dear Shadrik, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Oct 2020, 10:56
Official
Dear Shadrik, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
29 Oct 2020, 10:56Dear Shadrik, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Oct 2020, 10:56
Official
Dear Shadrik, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***3 . I will be in touch within the next two hours to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,