Mvdw
Marion van der westhuizen
1 reviews | Active since May 2013
04 Mar 2024, 10:13
Absa Life
I took out a Fuenral policy for my Dad. Submitted a claim on Monday and then a Katlego from ABSA Life calls me to tell me they cannot pay my claim due to premium not paid. How is this possible as the money is transferred every month to my Late dads account. Please sort out this mess.
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Absa's replyOfficial
04 Mar 2024, 11:02Dear Marion van der westhuizen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply04 Mar 2024, 11:02
Official
Dear Marion van der westhuizen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw