ABSA Life @Ease giving me a hard time!

<p>Every month for the past 6 months or so, I have been receiving a letter that I have a premium outstanding. On receipt of each letter, I call in to query it as I know my premiuns are up todate. Each time I call, I am told to ignore the letter as I am up to date. Last month when I complained to the call agent about the unecessary calls I have to make each month, she asked me to remain on the line while they fixed the error. I was then assured that it is fixed and won't have the problem again. Yesterday, once again, I received a letter demanding the outstanding premium.</p> <p>ABSA do you have so much money that you can waste in sending out this unnecessary paperwork? Are your call agents not trained well enough to solve a simple problem? So frustrating, really!</p>