Absa Life@Ease LT/RT POLICY *** PayOut Time Frame

 Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd