JC
Jonathan C
1 reviews | Active since Aug 2020
12 Nov 2020, 12:13
ABSA life @ ease
Policy ***. no feedback from ABSA after several attempts and dozens of emails sent. its been 4 months of of endless struggles and still no answers.
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Absa's replyOfficial
12 Nov 2020, 13:26Dear Jonathan
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Best regards,
Absa's reply12 Nov 2020, 13:26
Official
Dear Jonathan
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Thank you for bringing this matter to the attention of Absa bank .Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person and I will immediately investigate your complaint raised with us. Your complaint reference number is C-***5
Kind Regard
Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
Best regards,