absa life

I feel unhappy because in february this year i got an outstanding amount of R3100 to paid my housebond in full which i did pay on the 26if february2019.

When i went to fill in a form at absa bellvikke to collect my title deed i was told my bond account is in arrears of R2400 which was a shock to me.

The lady at the bank advice i need to phone absa life to reverse it which they did not do

Now end of September i receive a statement my bond accoubt is in arrears of R7400.

I contact absa lufe which the lady Zandile advise i must cancelled the policy which they did cancelled and reverse R3100 but my bond is still in arrears with R4000 which they and absa want me to pay before i can receive my title deed.

For 22 long years onky breadwinner to come so far through difficulties to paid my bond in full now ansa insurrance keeo me i dept after they new my bond is been paid in full.

when they realice my bond is paud in full tbey should have contach me to make otber arrangement fir the insurance to get paid i also lost big time because the policies was taken out 2010 that means almost 9 years of R7400 was paid to them without ny claims almost R66600 now they cant even R7400.