PL
PETER L
1 reviews | Active since Sept 2022
16 Oct 2023, 06:49
ABSA letter in Post
( Home Loan application number: 80-9*** ) Dear ABSA , thank you So Much for the letter that I received in the post on Thursday the 12th October 2023 . Just to Let you know , I have app**** for a Home Loan in May 2023 through BB and Have received a Offer from STANDARD BANK , By The Way - Awesome Bank . But to come back to the letter that I received from ABSA on the 12th October 2023, Guys or must I say ABSA, This is A BIT LATE. " Don't You Think ?????? Almost 5 months LATE . Wow . ????
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Absa's replyOfficial
16 Oct 2023, 10:11Dear Peter Van Lill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply16 Oct 2023, 10:11
Official
Dear Peter Van Lill Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw