EK
Eugene K

1 reviews | Active since Aug 2016

20 Jan 2017, 18:00

ABSA Lets you go sleep hungry and stranded with out fuel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I have an absa business acount. took 2 months to open firstly as they dont have enouph business consultants. second there card didnt work properly leving me embaresed to EFT money to shell. second today I will go sleep with out food as now my card is blocked and they cannot assist me and told me I need to speak to my business consultant. I ran out of petrol as I left my client from a long day of work leaving me to ask a friend that lives 40 km away to help me get home. well done absa. you take all the money from everyone yet you are an embarresment to service. If I was not able to get to my client I wouldhave sued you for my losses. Typicle automated responses would be expected of you as well. I have been with you my whole like and am pleased to tell everyone what a horrible bank you are that wont give me access to money that belongs to me and will only be released on your own time when it suits you. what if I had kids. you would leave my whole family with out food as billions of rands per year enslaving south africa to your debts is not enouph to cover for staff to assist. at this point I absolutly despise you with everything in me!!!</p>

0
Replies (2)
Absa
Absa's reply23 Jan 2017, 11:40
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

EK
Eugene K's update20 Feb 2017, 11:40
Reviewer Update

ABSA Lets you go sleep hungry and stranded with out fuel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have an absa business acount. took 2 months to open firstly as they dont have enouph business consultants. second there card didnt work properly leving me embaresed to EFT money to shell. second today I will go sleep with out food as now my card is blocked and they cannot assist me and told me I need to speak to my business consultant. I ran out of petrol as I left my client from a long day of work leaving me to ask a friend that lives 40 km away to help me get home. well done absa. you take all the money from everyone yet you are an embarresment to service. If I was not able to get to my client I wouldhave sued you for my losses. Typicle automated responses would be expected of you as well. I have been with you my whole like and am pleased to tell everyone what a horrible bank you are that wont give me access to money that belongs to me and will only be released on your own time when it suits you. what if I had kids. you would leave my whole family with out food as billions of rands per year enslaving south africa to your debts is not enouph to cover for staff to assist. at this point I absolutly despise you with everything in me!!!


Jan 23, 2017
3 weeks ago
Official business reply:
Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absolotly no apology they didnt even come back to me at all after all this time!!!!