CI
Claire I
1 reviews | Active since Feb 2021
05 Apr 2022, 09:19
Absa Lerato Maluleke useless
Most useless bank is absa and most *********** staff is Lerato Maluleke who is a ***** investigator. Does not respond to calls emails absolutely lazy. Tells me I must get a statement from inside the bank when I closed off my credit card and ***** was committed by internal absa staff
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Absa's replyOfficial
05 Apr 2022, 12:19Dear Claire Israel
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also, use the private reply for me to see the details we will investigate and provide you with feedback timeously.
Your complaint reference number is C-***2.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also, use the private reply for me to see the details we will investigate and provide you with feedback timeously.
Your complaint reference number is C-***2.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply05 Apr 2022, 12:19
Official
Dear Claire Israel
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also, use the private reply for me to see the details we will investigate and provide you with feedback timeously.
Your complaint reference number is C-***2.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also, use the private reply for me to see the details we will investigate and provide you with feedback timeously.
Your complaint reference number is C-***2.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,