CM
Christian M

1 reviews | Active since Jul 2020

02 Dec 2021, 20:35

Absa Legal Trust

Good day Hellopeter My name is Christian Nkhowa Mohloki, ID number ***. I have a complain about the Absa Legal Trust which is as follows, I use to make a request every December for Christmas needs which I submitted to Absa Legal Trust on the 17/11/2021 but still not received any help from them. When I call them or email them they keep saying they are busy with the request ( Trust Officer- Akhona Williams) and yesterday on the 01/12/2021 was so surprised when one of the Trust Officer ( Tlou Chokwe) told me that I should provide my children school reports and their birth certificates which is the new thing to me. And noone told me about this before. Please help me out with this matter all I need is money I requested for Christmas needs not stories from them. My Trust name: NC Mohloki Trust My contact: *** Trust Officer: Akhona Williams Contact: *** /*** / *** Cell number: *** Email address: *** *** ***

Regards NC Mohloki

0
Replies (1)
Absa
Absa's reply03 Dec 2021, 11:39
Official
Dear Christian Mohloki Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number for your complaint is C-***7. Kind regards,Rezona Louw Group Customer Care