AM
Anton M

1 reviews | Active since Apr 2018

27 Apr 2018, 09:38

ABSA leaving customer without money for entire long weekend.

Impossible to redeem international funds (salary) due to telephone line not accessable. Holding on for HOURS without success and NO indication of how far up or down you are on the list. Frustrating is a very nice word!!!!! Facing the long weekend without funds, all debit orders returning with cost....no emergency help availible. I’m a so-called private banking customer....

0
Replies (1)
Absa
Absa's reply30 Apr 2018, 10:54
Official

Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.”

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd