ABSA LawForYou - NO RESPONSE

Item: Absa
Rating: 1
Author: Jane V

I have been attempting to contact the Law for You department at Absa for 4 months now. I do the "call me back" thing. No one calls back. There is no contact number or email address for this product either. I am paying monthly for a product that i cannot use.

I want the debit order on my account stopped immediately!!

Helpful (0)

Replies (2)

Absa's replyOfficial

03 Oct 2018, 21:46

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa's reply03 Oct 2018, 21:46

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Jane V's updateReviewer Update

11 Oct 2018, 11:21

I emailed you back. this is still not resolved! I was promised an email with information that was not received. So now i demand my premiums be paid back as i have been paying for something i still cannot use and received no communication on since inception.

Jane V's update11 Oct 2018, 11:21

Reviewer Update