1 reviews | Active since Oct 2016
ABSA lacking not only africanacity, but also integrity
Following my earlier post on Hello Peter, I am not only awaiting the feedback promised weeks ago, but also the reimbur*****t of my premium.
Herewith the last email received from ABSA, dated 17/03/2022:
Dear Teresa Bascerano
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***3.
The matter was referred to our Absa Life department for investigation and feedback.
Our office received confirmation that the credit life policy can only be canceled after 25 March 2022 and the premium will be refunded to you.
We will provide you with feedback on or before 26 March 2022.
Trust the above is in order.
Regards,
Rezona Louw
Specialist Case Manager: Social Media Customer Value Management: Customer Care
T +11 ***
How long will I wait to get my money back, ABSA?!?!?
This is seriously the only standard issue email I get, but no service, only words. and they are always the same!!!!
This is seriously the only standard issue email I get, but no service, only words. and they are always the same!!!!
