CS
Clint S
1 reviews | Active since Aug 2015
29 Nov 2019, 10:24
ABSA Lack of Transparency on Bank Charges
ABSA service is terrible, I contacted them, to complain about not being informed about the transfer fees for instant transfers, there is no transparency in service, I found out that I was being charged R1700 this year alone as a result of negligence and misinformation.
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Absa's replyOfficial
29 Nov 2019, 11:17Dear Clint, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards, Basani Hlungwane Group Customer Care Absa Bank Ltd
Absa's reply29 Nov 2019, 11:17
Official
Dear Clint, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards, Basani Hlungwane Group Customer Care Absa Bank Ltd