HN
Hennie N
1 reviews | Active since Apr 2022
18 Apr 2022, 16:38
Absa lack of support
On the 11th of April 2022 I discovered ********** transactions of 2x R 2160.92 on my ABSA credit card. After several frustrating calls to ***I was requested to forward my complaint in writing to Disputes at ABSA ,which i did. Up to now the ********** amounts was not written back and no response from ABSA was received. Obviously pensioenaris are ignored, although we can't afford to lose money.
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Absa's replyOfficial
19 Apr 2022, 10:42Dear Hennie Nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Apr 2022, 10:42
Official
Dear Hennie Nel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareRezona Louw