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Piet M
1 reviews | Active since Jun 2018
19 May 2020, 17:18
ABSA Lack Of Assistance
Due to my original card having expired I was issued a new credit card by ABSA Menlyn Main, Tshwane. However, I was prevented to use the new card because whenever I wanted to use it to make payments the transaction was rejected. ABSA requires me to go back to the bank in order get the problem sorted out. I am disappointed in the lack of assistance by the ABSA personnel.
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Absa's replyOfficial
20 May 2020, 08:17Dear Piet Minny Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply20 May 2020, 08:17
Official
Dear Piet Minny Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care