ABSA knows but does nothing - Sun Smart solar ****

I had lost close to R60k in a failed transaction. The issue is Absa did not notify me when a large sum had been paid into this questionable account. they were aware of a well known ****. Even when I spoke to the absa ***** investigator he says yes he knows about Sun smart ****, in 2021 victims of this company Solar bay notified absa of the questionable business this company was conducting, absa allowed this company and the same directors to open another business account and for the shady business to continue in a new name Sun smart Solar, there was a Carte Blanche expose on solar bay as well as a news 24 article about the very man who was taking payment for goods and not delivering. Absa admits that they acknowledge I have been victim to a **** but have not recovered any of my funds yet the business account remains active and funds still continue being transferred into it. The owners of Sun smart move money out into other accounts after clients pay for goods and absa does nothing about it. Surely there is insurance for this type of **** and I should be entitled to be reimbursed. I was not the only client who has this unfortunate thing happen and brought it to absa’s attention yet absa is doing nothing about it. Their business clients de*****ed their loyal client. I have two bonds with absa, vehicle finance and a credit card. After this experience I feel like moving all my finances over to another bank. It’s been very disappointing after being a client of absa so long that they can do nothing for me when they were fully aware of the same directors and business with same ID numbers yet they can’t honour recovery of my funds. They can tell me nothing about the investigation when I sent them all the evidence even affidavit from other victims. I cannot start a civil case cos this company has multiple judgments against it, I have legal insurance so it will Cost me nothing, I will have better luck taking absa to court than the ****mer as he hasn’t paid people for almost 10 years even with successful judgments, do not refer me to civil when I was ****med and absa didn’t help or try to recover my funds. I pay for security and it’s clear absa is not the bank for that. As long as they can make thousands in interest from you your safer of your money is not in their interest. Usually when a large sum is paid they would call. But this time they did not. And they were made aware on multiple occasions over the last few years