LS
Lorell S
1 reviews | Active since Sept 2017
28 Mar 2022, 15:42
ABSA Keywest the worst branch
ABSA Keywest customer service is the worst!!! I will never ever recommend this branch! Just to get into the bank is painful. For a simple collection of a document, not a busy time, only 6 clients in front of me, not end of month, almost took 2 hours. Disgusting service! Please stay away!
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Absa's replyOfficial
29 Mar 2022, 10:01Dear Lorell Strydom Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply29 Mar 2022, 10:01
Official
Dear Lorell Strydom Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw