MT
Marina T
1 reviews | Active since Mar 2009
17 Mar 2022, 11:10
ABSA keeps sending unsolicited messages
ABSA keeps sending me marketing sms's, and other info, even though I've selected the Do Not Contact Me options on my online banking account. I don't want any sms, email or phone calls trying to sell me ABSA's services, and don't understand why I'm still getting notifications. The latest asked me to play Powerball on my banking app! I'm definitely not going to get your app. And please stop with your messages!
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Absa's replyOfficial
17 Mar 2022, 12:41Dear Marina du Toit Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa's reply17 Mar 2022, 12:41
Official
Dear Marina du Toit Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw