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Stacey-lee Tyler

1 reviews | Active since Apr 2020

20 Mar 2025, 07:42

Absa keeps contacting my father about my business

The most unprofessional bank ever. I have a loan and credit card.I pay monthly and for some reason,ABSA does not contact me bit decides to contact my father every time.Absa has my number and email and with modern technology,of you can't reach me on my number,their is email.I have requested numerous times for them to stop contacting my father,because it is my private business and always cause a whole lot of unnecessary issues.You keep breaking the POPIA act.

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Replies (2)
Absa
Absa's reply19 Jun 2025, 10:33
Official
Dear Stacey-Lee

We noticed that this matter was not responded to on Hellopeter, apologies for that. 

Kindly confirm if this matter has been resolved.

Regards
Pravesh Bejay
Customer Value Management
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Stacey-lee Tyler's update19 Jun 2025, 15:10
Reviewer Update
No,he still receives sms with reminders of when my credit card payment is due and phone calls