1 reviews | Active since Aug 2017

04 Aug 2017, 16:03

Absa keeping accounts open after closures to accumulate costs

<p>I have closed an account with ABSA more than a year ago and it is still open and they are still charging for it even though I don't bank with them anymore. Never choose ABSA and if you are with them move as soon as possible.</p>

0
Replies (2)
Absa
Absa's reply07 Aug 2017, 09:59
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply08 Aug 2017, 12:58
Official

Dear Customer

Kindly provide me with your Identity number and what type of account it was that you closed in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd