ABSA *** service

On 17 May 2019 i visited ABSA bank the tall building in Cape Town cbd i received the ****test service ever i stood in the queue at the customer service with 5 people before me and 1 man after me after him was another female the customer service agent took her out of the queue and the service is first come first serve she didn't even ask if we are ok with her doing so just because she said she wants to update a cellphone number it doesn't matter it is wrong because then she was busy with this client for over 30 minutes doing other things it was my turn to go to the customer service agent then the same customer service agent stops me and send that same client there and tells me i must wait because she sent the client their if clients are not happy or willing to wait then go to the other branch further down Adderley Street i ask for the branch manager and was told he can't come his busy i walked over into the other side to speak to him he did not get up and be polite and greet me he sad and ask how can he help not looking at me busy with whatever he was doing still sitting telling me there's nothing he can do he didn't get up and make sure that they assist me i left angry so I got myself a other bank account at another bank and explained to the bank why i am not happy with absa they didn't even give my daughter anything in Claremont the bank manager walks around welcoming clients handing out whatever he has at the bank be it a keyring