ABSA just refused me my card on ridiculous reasoning & non-sensical "policy".

A week ago I was phoned by ABSA's courier, who asked me all those security questions they always do, and then asked me where they can send my card. I asked that they deliver to the Naboomspruit/Mookgophong ABSA branch where I'll pick it up. So today ABSA phones me to report that my card is there and I can go pick it up, I need to take my ID doc. So I go, ID in hand to pick up the card. My ID is scanned by the anti-***** scanner, and I'm asked my address, my phone number as additional security questions - then this "security question" is asked: "What is the limit on your card?" So I rep**** that I'm not sure exactly but I have an idea that it's between X and Y amount - it's not really something I keep track of. THE RESULT: I'm refused my card, even after I am sent to the manager who looked at me all indifferent and uninterested - I got the feeling that it's just a power-play. So I decide to close my accounts right there - this is just ridiculous, juvenile, retarded, idiotic, brainless - and that question has nothing to do with personal or account security - it's public knowledge, I just didn't know this one little fact. So here is what I needed to CLOSE my account: Just my ID, and this time it wasn't scanned even, just glanced at. In case you don't really know what I'm saying: I was just declered a security risk by the bank manager because they "can't confirm my identity" - yet I'm allowed to close an account, no questions asked. Is this really how much ABSA cares? Those accounts I've closed, I've had them since I was a minor. That's almost 30 years a client, yet now this - simply spitting in my face? I'm going to make sure that I cost you more clients - you cost my a few hours of my day, I'll be making sure your loss is exponentially more than that. It's easy to choose, and choose we will. ABSA, THIS STINKS!!