ABSA just know how to **** you off sometimes!

Today i went to ABSA Eastlands on the East Rand to activate and load my Credit card to my profiel, the lady then blocked my Trusave account as ot was not showing an amount on the app. Then she changed it so that i could see whats going on and i left. When i wanted to move money from the Trusave account it said that i can not??? Now hoe come i go to link my Credit card and my account gets frozen? Now how should i go on furyher for the month as my money i put in the Trusave account is my Salary and some savings. I use this to make sure they do not clone my card and withdraw money like before had no issuse before no i am stuck without a cent till i can go back to the bank on Saturday as i cannot take off everytime there is something wrong. Come on ABSA almost 10 years with ABSA and this is how i get treated?