JP
Johann P

1 reviews | Active since Mar 2014

05 Jun 2015, 15:10

ABSA Just gained 2 new customers

I went to Capitec (because I already have / had a loan with them) twice to get an extension on my loan between Wednesday and today, no one really knows what paperwork is needed.<br> So I went to ABSA, got helped by Kenneth Scheepers (spent most of my day with him). What a delight, immediatly he made me feel welcome and that he is there ready to help.<br> He got a loan approved for us in my wife's name (she was present of course) and also my name, went the extra mile to get everything pulled through. <br> Because of Kenneth we are managing lower affordable monthly repayments now... and myself and my wife is seeing him within the next month or two to close our FNB accounts and open up 2 new ABSA accounts... we are also moving our home loan over to ABSA.<br> You don't get many people that give the service Kenneth does and if all staff were like him, no other banks would have any customers left!<br> <br> Really Thank You Kenneth!!!

0
Replies (1)
Absa
Absa's reply08 Jun 2015, 14:24
Official
Hello obelix112za,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd