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Christa E
1 reviews | Active since Apr 2024
20 Dec 2024, 10:46
Absa just don't warry about people
I am so upset with absa they revoked my mother 94 year old lady pin number. I am not with her at the moment to help her I asked for help online banking no one come back i tried online reset her password also blocked I must drive 180 km to neatest bank. They just don't give any help so I am upset just emails and no help
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
20 Dec 2024, 13:22Dear Christa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply20 Dec 2024, 13:22
Official
Dear Christa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's replyOfficial
20 Dec 2024, 16:54Dear Christa Russell Edwards is dealing with your concern as per case C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply20 Dec 2024, 16:54
Official
Dear Christa Russell Edwards is dealing with your concern as per case C-***9. Kind regards,Group Customer CareVanessa Crowe
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Christa E's updateReviewer Update
20 Dec 2024, 16:56Thank you for Edward and team who helped me
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Christa E's update20 Dec 2024, 16:56
Reviewer Update
Thank you for Edward and team who helped me
Absa's replyOfficial
23 Dec 2024, 09:05 Dear Christa
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply23 Dec 2024, 09:05
Official
Dear Christa
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd