Absa just dont care about customers

From: Pillay, Gavin: Absa [Email Removed] <br> Sent: 03 March 2016 08:43 AM<br> To: Christine Bruce<br> Subject: RE: Info Update<br> Importance: High<br> <br> Good Morning Mrs. Bruce<br> <br> The staff at our depot confirmed that the payout takes 5-10 days after the auction has been concluded, this is due to the audit that needs to take place to ensure that the auction was contacted according to requirements, it is an external process however the funds for the sale have already been received from the purchaser.<br> <br> This is the mail received 12 days ago confirming that the account will be credited in 5 to 10 working days, today is the 12th day and it has still not been done, When sending e-mails my e-mail are simply being ignored and when phoning it was confirmed :There is nothing I can do I have to wait from feedback from our Depot. <br> <br> Previously when a complaint was log on Hello Peter nobody even bothered to contact me, will it be the same this time?<br>