ABSA just does not care

It is the day before the banking staff of several banks including ABSA is supposed to go on a strike. But pick any day of the week when ABSA is open, it seems, feels and looks as if their staff is on strike. ABSA advertises it's new on line banking app as easy, brand new and exciting but it is everything but that. You need a doctor's degree with Confusion as your main subject to understand anything on this internet website. When I phoned ABSA enquirers the lady who answered my phone call was unfriendly, rude and arrogant. I spent more than R100.00 airtime just for her to understand what I was asking her. She was unwilling to help me and rude. If have 2 ABSA accounts and will close is asap because ABSA does not want new or old customers. All they want to do, is to abuse clients and waste their time and money. Not even people working for ABSA are able to use the new ABSA internet banking website. My problem with ABSA is that are so arrogant that they just do not care. And they do not even know how bad they are compare to other banks.